FAQ

The simple answer is: not all programs use product keys. When you install some programs, they are not required to be activated with any keys, so there's nothing to be found. Recover Keys finds product keys for 11,000+ programs. Check the list of supported software to see what is supported.

99% of the product keys are located in the Windows Registry, not in files. However, some programs do store their product keys somewhere on the hard drive, and Recover Keys will also scan for those.

No, there are no serial keys there. When you enter your key while installing, it's checked against an algorithm to verify that the key is valid.

For Vista, Windows 7, 8, 10, Windows Server 2008 operating systems this key may be shown instead of the real key if it is a MAK (Multiple Activation Keys) or VLK (Volume License Keys). These keys cannot be recovered since they are not stored in the system at all.

If you purchased your PC with Windows already installed from a large manufacturer such as Dell, HP or Toshiba, it's likely that Windows was installed using an OEM key instead of the actual key for your PC. This saves them (and you) money because it's much more efficient for these large companies to install Windows once and then clone the drive.

Yes, but with the exception of Microsoft and Adobe products — these keys can only be recovered. You can change the Windows product key, but only locally and on Windows XP, Vista, Windows 7, Server 2003 and Server 2008. To change product key simply select row you want to change and press Ctrl+F2 or right-mouse-click and select "Change license key".

We don't sell license keys for Windows or other applications. By ordering Recover Keys, you receive a 20-character activation key. This key code is valid only for Recover Keys activation. When Recover Keys is registered, you get the full program version and can run it on the computer(s) from which you would like to retrieve license keys of installed and registered/activated programs.

Please read this article.

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Please read this article: How to fix 'Access Denied' error.

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No, you need to purchase it only once. All minor updates are provided for free.

Recover Keys works on Windows NT / 2000 / XP / Vista / 7 / 8 / 8.1 / 10 / 11. Windows Server 2003 / 2008 / 2012 / 2016 / 2019 / 2022.

Please refer to our Refund Policy page.

Yes, it is 100% secure. We use a major credit card and order fulfillment center called CleverBridge.

After your order details are verified by CleverBridge, you will receive an email with your activation key.

The full version is the same as the demo version — you can simply unlock the demo by entering your license key which you will receive after your purchase is complete.

Yes, if you would like to upgrade your license from Single to Basic or Premium or Enterprise — all you will need to do is to pay the difference. For example if you already have Single license and you want to upgrade to Basic license you will need to pay $69.95 - $29.95 = $40.

Any updates released within the same major version are provided free of charge. If we add a significant number of features, we may increase the version number, and the cost of the upgrade will be nominal and determined at that time.

One license is limited to one user (user can be individual or a company). The number of computers you can install it on differs depending on your license. For instance, Single license can be only installed on 1 computer, Basic license on up to 9, etc. For more information check our License Policy.

Yes. It is included.