How to deal with 'Multiple connections to a server...' error

If you received "Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed..." error while trying to scan remote PC this means that you was already connected to remote PC and Recover Keys is trying to connect again, and Windows does not allow multiple connection with same user.

Frankly, error text is self explaining. To fix it disconnect all previous connection to remote PC and try again. If it does not help, please reboot remote PC and try again.

For more information please refer to this link:

See also

Requirements. What needs to be set on remote PC?